Comfort Guarantee
Comfort Guarantee
Cycles UK offers a Ride happy Promise, which includes Comfort Guarantee, Price Promise, we deliver and 14 days of free insurance; see below for more information. As part of our Ride Happy Promise: Comfort Guarantee, you can return any contact point within 30 days of purchase, and we will exchange it for a new one free of charge.
What are contact points?
Contact Points are where your body touches the bike. Some people call them touchpoints. Our Comfort Guarantee covers:- Shoes
- Handlebar grips and tape
- Gloves
- Saddles
- Cycling shorts
Comfort Guarantee Conditions
- The comfort guarantee does not cover parts fitted by manufacturers to bikes.
- The guarantee covers all contact points on sale in Cycles UK stores and website.
- The guarantee only covers purchases from a Cycles UK store or website in the last 30 days, and you will need to provide proof of purchase.
- You can exchange an item for another, paying for any extra cost or partial refunds for an item of lesser value.
- This guarantee covers the exchange of items only, no refunds.
- Faulty or damaged items will be dealt with under the standard Cycles UK returns process.
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Comments
Александр
Mr Stephen Lamley
For my own money the Ribble hybrid al Shimano 600£ carbon folks take the rack off and put a carbon post on for a 10kg 4lb bike about the best and lightest i could find. Is this sponsored by trek i wonder.
JamesWen
Jeraldjaw
BrandonelicT
DavidatokE