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Cycles UK workshop

More Time to Ride
Whether you buy a bike from one of our stores or from our website we will build the bike and safety check it. If you are buying in-store we will also fit the bike to you and fit any accessories you are buying.

Whichever way you buy the bike or accessories you will have the option of picking it up in-store or having it delivered to you.

When you place an order through the website you will be given the option of home delivery or store collection at checkout.
We offer free shipping within the UK option available on any accessory orders over £20 and bikes over £1000 you can also choose our free click and collect option visit our Click & Collect page for more information.

If you buy in-store you can take the bike away or we can arrange to deliver it to you.

How long does delivery take?

Because we build and safety check all bikes before dispatching them it typically takes 2 to 3 working days to dispatch a bike out to you. We then deliver in a couple of different ways:

1) Local Hand Delivery (London, Essex & Kent) - if you are local to one of our stores we will normally delivery your bike on one of our own vans. It will come fully built and ready to ride. This normally takes 3 to 5 working days.
2) Premium Hand Delivery - we have the option of a hand delivery service in England and Wales where your bike will be delivered fully built and ready to ride. This normally takes 3 to 5 working days.
3) Next Day Courier delivery - You can choose to have your bike delivered on a next day courier service and we also offer a Saturday courier delivery service.

Nearly all bikes bought in our stores will be hand-delivered and we will be able to discuss delivery times with you when you buy.

How we deliver your bike

If we are hand delivering the bike, it will have been built and safety checked by our mechanics. It will come fully assembled and ready to ride with the pedals on so you are good to go.

If the bike is being delivered by a courier it will still have been built and safety checked by one of our mechanics. It will also have had a second inspection prior to dispatch. To fit the bike in the box we will take the pedals off and turn the handlebars to one side. We will also have added some extra protective packaging.

You will receive instructions on how to set up your bike. Once you have removed it from the packaging simply followthe three step process.

  1. Turn the handlebars around and tighten up the bolts.
  2. Put the pedals on. (be careful to get the right and left pedals correct as you can damage the threads)
  3. Do a final check on brakesand a gentle run through the gears and away you go

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