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You have selected United Kingdom as your destination country.
We aim for excellent customer satisfaction and do everything to ensure that shipping costs are as transparent and as easy to understand as possible.
As such, only a single postage charge will ever apply to any size basket. Even if we split your order into a number of different packages so that your items can get to you faster, then you'll only be charged the amount that was originally quoted to you at the time you placed your order.
FAST Shipping to United Kingdom
Orders Under £10.00
Standard Royal Mail Delivery
Orders Over £10.00
Bikes and orders over 5kg
All bike orders
Bulky item example: Child seats, Mudguards, Racks
Special delivery services by DX Freight
Special timed delivery
TNT Next Day before 10am
TNT Next Day before 12am
Special Saturday delivery
TNT Saturday Delivery
Timed deliveries - When goods are ready to be despatched they will be sent on an overnight service and will be delivered to you prior to the selected time. Please contact us if you require a specific delivery day.
Saturday Delivery - When goods are ready to be despatched they will be sent out for delivery on the next available Saturday delivery. Not all goods can be despatched on the Saturday after placing the order. Deliveries are made 8am to 6pm (however most orders are completed by 3pm) and the order will need to be signed for upon delivery. For added security, we do not offer an option to leave the bike in a safe place. Please contact us if you require a specific delivery day.
Bike Delivery Terms
· Bike Orders will be despatched once professionally built and checked by one of our technicians via a courier service, the time of delivery depends on where the bike is located
o In our warehouse: 2-3 working days from the date the order was placed
o At one of our stores:3-7 working days from the date the order was placed.
o At our supplier and in stock: 3-7 working days from the date the order was placed.
o All courier deliveries require someone at the delivery address to sign for the delivery.
Once your order has been despatched you will receive a Despatch Notification that includes any relevant tracking details;
If you require delivery on a specific date, please contact us directly on 01268 775265, before placing your order, to confirm stock availability and ETA;
Boxed and Built - 99% Ready to Ride
· All bikes purchased online delivered to UK inc, highlands island and Northern Ireland but Excluding Channel Islands will be fully assembled and PDI safety checked by a qualified mechanic prior to despatch;
· Pedals will be removed and handlebars will be turned to the side in order to fit the bike into its packaging;
· Instructions to fit and adjust these components will be included in the packaging;
· You will require a basic set of Hex keys and spanners to fit these components correctly. These tools are not provided;
· If you are having problems assembling your Bike, please contact us on 01268 775265;
Please note that high-end bikes and most road bikes do not come with pedals and would need to be purchased separately.
GENERAL SHIPPING INFORMATION