Trek's Rail 9.7 is a long-travel carbon electric mountain bike that gets you to the fun stuff faster.

Trek

2020 Trek Rail 9.7 NX Carbon Electric FS Mountain Bike in Grey

£5,500.00

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Hassle Free Returns

Refunds

Refunds are processed by the same method of payment used for the original purchase. All debit and credit card refunds can only be made to the card used for the original transaction, cheque payments will be refunded in cash but due to banking and clearance restrictions can only be refunded 14 days after the purchase date.

 

Store Purchases

Should you be unhappy with a purchase from one of our stores, please return the goods with proof of purchase within 7 days for a full refund, or within 14 days for a credit note. Any items can be returned to any Cycles UK store, providing they are returned in their original condition – unused (unless the goods are faulty). We regret we cannot refund special orders or cycle purchases.

 

Mail Order Returns

At Cycles UK, we pride ourselves on excellent customer service and aim to ensure our customers are 100% happy with their purchase. In the unlikely event that you are not, please feel free to return your goods within 90 days of receipt of them, with proof of purchase for a full exchange or refund. All items can be returned to us providing they are returned in their original condition – unused (unless the goods are faulty). All Mail order purchases must be returned by the customer to our head office address unless arranged otherwise. Depending on the reasons for returning an item, postal charges could apply.

 

Returning your order from within the UK 

Return your item(s) to us using the Royal Mail tracked service for free. (Excludes bikes and bulkier items and parcels over 2KG for UK use only)

 

  • Please print off the Royal Mail label, and attach it onto your parcel. 
  • Click here to print off a label https://www.royalmail.com/track-my-return/create/718 .
  • Note when asking for an *Order ID this need to be preceded with the word "Web" followed by a space. For example Web 1234
  • Complete the returns note that came with your package and pop it into the package with your return.
  • Take your parcel into any Post Office. Remember to ask for a proof of return receipt.
  • The return can be tracked using the tracking reference from your receipt at www.royalmail.com/track-trace.
  • We aim to complete returns within 7 working days (excluding weekends and bank holidays).
  • We'll send you an email informing you that the refund or exchange is complete. 
  • Any refund will automatically be issued to the payment method you used to place your original order. This typically takes 5 working days in the UK, depending on your payment method issuer.
  • We endevor to accept all returns, and they don't need to be in the original box or bag, as long as they're securely packed. If an item is returned in an unsuitable condition, we will send it back to you.

 

International Returns

If you wish to return an item that is unsuitable or not required, you will be liable for the return delivery. If you want to try a different size or style, then, delivery will be charged again to post the item back to you.

If you feel the product(s) you have purchased are faulty, please contact our Customer Service team on 44(0)1268 775265.

 

Disclaimer: Our website contains links to websites owned and operated by third parties; these are provided solely for your convenience. Cycles UK has no control over these sites and is not responsible for their content or availability.

2020 Trek Rail 9.7 NX Carbon Electric FS Mountain Bike in Grey

Season : 2020

Brand : Trek

Code : 306902020RawCBNVolt

Weight : 0KG

Trek's Rail 9.7 is a long-travel carbon electric mountain bike that gets you to the fun stuff faster.

It’s feels and rides just like their rowdiest trail bikes, and it's built with the same trail-specific tech. The difference is that the powerful new Bosch drive system zips up climbs so you can spend less time grinding and more time getting rad.

  • €6,590.60
    EUR
  • $6,107.29
    USD
  • $8,881.27
    AUD
  • kr68,878.52
    SEK
  • kr55,159.53
    NOK
  • kr49,254.34
    DKK
  • $9,253.83
    NZD
  • ¥667,718.99
    JPY
Technical Information
  • Frame
    OCLV Mountain Carbon main frame & stays, Removable Integrated Battery (RIB), tapered head tube, Control Freak internal routing, magnesium rocker link, Motor Armour, Mino Link, ABP, Boost148, 12 mm thru axle, 150 mm travel
  • Fork
    RockShox Yari RC, DebonAir spring, Motion Control RC damper, e-MTB optimised, tapered steerer, 42 mm offset, Boost110, 15 mm Maxle Stealth, 160 mm travel
  • Shock
    RockShox Deluxe RL, 230x57.5 mm
  • Front Wheel
    Bontrager Line Comp 30, Tubeless Ready, 6-bolt, Boost110, 15 mm thru axle
  • Tire
    Bontrager XR5 Team Issue, Tubeless Ready, Inner Strength sidewall, aramid bead, 120 tpi, 29x2.60"
  • Shifter
    SRAM NX Eagle single-click, 12-speed
  • Rear Derailleur
    SRAM NX Eagle
  • Crank
    SRAM X1 1000, 15T, 165mm length
  • Cassette
    SRAM PG-1230 Eagle, 11-50, 12-speed
  • Chain
    SRAM NX Eagle, 12-speed
  • Pedal
    VP-536 nylon platform
  • Saddle
    Bontrager Arvada, steel rails, 138 mm width
  • Seatpost
    Size: S
    Bontrager Line Dropper, 100 mm travel, internal routing, 31.6 mm, 345 mm length

    Size: M, L, XL
    Bontrager Line Dropper, 150mm travel, internal routing, 31.6 mm, 440mm length
  • Handlebar
    Bontrager Comp, alloy, 31.8 mm, 15 mm rise, 780 mm width
  • Grips
    Bontrager XR Trail Elite, alloy lock-on
  • Stem
    Bontrager Rhythm Comp, 31.8mm, Knock Block, 0-degree, 60 mm length
  • Brake
    Shimano MT520 4-piston hydraulic disc
  • Battery
    Bosch PowerTube 625
  • Controller
    Bosch Purion
  • Motor
    NEW Bosch Performance Line CX, 250 Watt, 75Nm, magnesium body, 25 km/h max assist
  • Weight
    M - 22.15 kg / 48.84 lbs (with tubes)
  • Weight limit
    This bike has a maximum total weight limit (combined weight of bicycle, rider and cargo) of 136 kg (300 lb).
Sizing Information
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Pre-Order

With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

You Pre-Order is prioritised (at no additional charge); meaning that, as soon as the product arrives with us, we can wrap it straight back up and get it sent out to you - it often never even hits the stock room shelves!

Pre-Launch

With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.

So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.

Estimated Delivery Dates

Estimated Delivery Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery Dates provided on product pages.