About Us


We aim to stand out from the rest with Free mainland UK shipping on orders over £10, Free UK returns for small parcels, 90 day returns policy and above all we care about our customers.

Why Buy From Cycles UK?

20th birthday promotions

Cycles UK stock only the most trusted brands in cycling from the likes of Specialized, Kask, Assos, Marin, Cannondale, Fox, Merida, Whyte, Wilier, Altura, GT and Charge but to name a few of the brands available. We pride ourselves on the customer service we offer our customers be it in store or online your satisfaction is our number one priority.  

 


All Bikes built prior to despatch and delivered free within mainland UK

All bikes are fully built, setup and safety checked prior to despatch. The same service as you would get in any bike store, but not always what you get from other online websites. (Excludes balance bikes)

Bikes shipped outside of the UK will be sent in original packaging.


Flexible 90 Days Returns Policy

We understand that cycle equipment and clothing needs to be fit for its purpose, and the difference in buying over the internet is that it cannot be tried first. To ensure your satisfaction we offer a 90 day returns policy.


Our Friendly Customer Service

Our friendly staff are always happy to help whether it is with your choice of cycles, accessories or equipment. We pride ourselves in a very high level of customer care and satisfaction. Feel free to call and ask for the advice and assistance or even email us on info@cyclesuk.com


International Deliveries 

We despatch international parcels daily to most parts of the world. With a growing reputation for selling quality products to the USA our shipping charges are highly competitive with fast reliable courier partners you can be sure that your delivery is good hands. Bikes are only able to be purchased within the EU.


Low cost Delivery partners

We value your custom and reward this with low cost delivery on all orders. We use Royal Mail and Parcelforce 24 Service for Small UK orders. For bikes and bulky item our courier is TNT. 


Deliver 2 Store - 12 Stores throughout the South East region of the UK

Not only do we have a website but also 12 Bricks and Mortar Stores throughout the South east region of the UK covering Essex, Kent, London and Norwich. This service is perfect if you want the convenience of shopping on line without the hassle of waiting in for that delivery driver.

To find your nearest store CLICK HERE


Secure and user friendly site

In conjunction with Award Winning Ecommerce Company Export Technologies we provide you with a secure and user friendly site, for your complete peace of mind while shopping at Cyclesuk.com



Our History

In 1997 we opened our first Cycles UK bike shop, in Basildon.  We recruited a team of expert enthusiasts, made a promise to always find customers the right bike, and became one of the most loved and trusted independent bike shops in Essex.  

Fast forward a few decades, add 12 more shops, and drop in the explosion of the internet – and we’re now incredibly proud to be the South East of England’s favourite independent bike retail chain, and an online cycling retailer that is renowned for its traditional approach to customer service.

Our team of self-confessed cycling obsessives are available in-store and online to offer as much friendly advice as you can handle.  They are hell bent on helping you find the best bike and kit for your specific needs.  They also scour the industry and bench test like crazy to bring you the best products from top brands such as Specialized, Altura, Cannondale, Trek, Whyte, Wilier, Castelli, Sugoi, Garmin, Marin, Topeak, Dare2b, Kask, Giro, Huub, Bianchi, Bontrager and more.

Hang on though…we might be cycling nuts, but we’re not just here for the roadies, mud lovers or tri-harders.  

We are here for all cyclists, of all disciplines, and all levels.  We are passionate about celebrating all things bike, and making this wonderful sport as accessible as possible for everyone.

We’re appointed S-WORKS dealers, supporters of The British Triathlon Trust’s Tata Kids of Steel programme, sponsors of Team GB para triathlete Lauren Steadman, and we work tirelessly providing mechanical support to thousands of sportive riders across the South East all season long.

We think our friendly bike shop service is as life-changing as meeting ‘the one’ (well, almost). But don’t just take our word for it. Here’s what other customers have to say:

“Great service, new components shifting perfectly = happy customer” Paul Gribbon

“Unbelievable customer service! You have one very VERY happy customer for life.” Lee Ellis

“I just purchased my first Road bike in more than 20 years.  Cycles UK were amazing - it’s noticeable that you don't so much employ salesmen as enthusiasts.  So great you took the time to kit me out for my true bike needs.” Mark Leach

“Clear tech specs, efficient online sales, spotless delivery + product – 5 stars” Denis

Could we be the bike shop for you?  Get in touch and see what all the fuss is about.  

For your happy journey.

We are Proud to Support Leading British Athletes

Lauren Steadman

Sport: Triathlon

Current Silver Medallist from Rio 2016 and World Champion  See More

 

Oliver Swallow

Sport: Triathlon

See More